Problems getting in the chat room

[notouch 10]

Am I the only one having this problem? Sometimes I click TL! Chat and I get two options (forex and emini) but usually when I click it does nothing so I can't get into the chat room.

[Soultrader 12]

Notouch,

 

Im not seeing any errors for now. Can you try clearing your cookies and check to see if you are still having problems? If you are, I can give you the direct url to the chat room.

 

Thanks

[sudha78 10]

I too have the same problem. Direct URL to chat room may help in this situation.

[mp_trader 10]

I could not get in the room today - clicked many times and... nothing

[Soultrader 12]

Hi guys,

 

I checked it again but not seeing any problems. Here is a direct link just in case you can not get in:

 

Emini Room: https://traderslaboratory.campfirenow.com/room/67384

Forex Room: https://traderslaboratory.campfirenow.com/7fd0e

[RussellDaytrade 10]

The chatroom link, or the email link that ST emailed me is still not working effectively in accessing the chatroom. I have tried accessing it every day since last Sat, and so far no-go.

 

Will some of you that have had similar experiences repaly and let me know if and how you solved gaining access.

 

Thanks,

RDT

[Soultrader 12]

Hi RussellDaytrade,

 

Which browser do you currently use? I will need to test this out with your browser. Are you receiving an error message or a white page? Thanks

 

Soultrader

[RussellDaytrade 10]

Hi ST,

 

I use IE. Currently, after clicking link and selecting emini room, (although it occurs for both), the cursor becomes an hourglass, like something is about to happen / loading page, but it doesn't load, and I have to either close the page / browser window entirely, or select another webpage to clear out of the 'frozen' / waiting / loading condition.

 

Sometimes, while it is trying to load, a loading status progress bar appears in IE, but it never completes, and stalls about a third the way into it, after a fairly long load time.

 

Let me know how you think this can be addressed, and or how others that weren't getting thru fixed the problem.

 

The same results occured going directly to, and or clicking the direct link that you emailed yesterday.

 

Thanks,

RDT

[Soultrader 12]

Hi RDT,

 

We use a seperate system for the chat room which is also on a third party database, server, and domain. There is really nothing I can think of that may be causing this problem. The chat room does not run on java or any fancy stuff.. it is extremely simple. Can you try upgrading to the latest IE 7.0? Or perhaps can you try to see if Firefox or other browsers are working? It may be an issue with your IE. Also please try clearing cookies to see if that does the trick. Disable any popup blockers as well. If it still does not work please let me know and I will try to ask the guys in the chat for any solutions. Thanks

 

Regards,

 

James

[TinGull 10]

Soul, we'll wanna check to see how many people are showing up to the room....if there's 25 in there, well...I think this could be the issue.

[Soultrader 12]

Good point Tin. The chat room has some limitations due to the system of 25 simultaneous users at once. The emini room usually has anywhere from 15-20 ppl daily and with the Forex room.... that might be the problem.

 

Until I decide to upgrade or move to a different system there will be a room limitations. Try entering during non market hours to see if there is still a problem. If you would like to be a regular on the chat rooms, please pm me as well. Thanks