Automatic Logout

[Tradewinds 12]

I am constantly getting automatically logged out, or something, before I complete making a post. This has been going on for months, and it's really getting aggravating. I'm in the middle of making a post, I submit it, and a screen comes up telling me that I need to log in to make the post. Well, I already logged in. When I then log in AGAIN I get a message that I'm already a registered member, it the page won't let me do anything. Then I have to log out, log back in again, find the thread I was replying to, and type in my post all over again. Something is very wrong here.

[Mysticforex 13]

That happens to me on a lot of Forums. Here's what I have learned to do.

After typing a long Post or Reply, I copy it before hitting the "Submit" key.

If it goes thru, great, if not I log back in, Hit Post or Reply again and "Paste" my message.

Then hit "Submit".

[Tradewinds 12]

Yes, I'm doing the same thing. I use the combination of keys, "Ctrl + A" to select my whole msg, then I use "Ctrl + C" to copy my msg into the memory buffer. It it's a long post, I actually, paste my post into Word Pad just in case something really goes wrong.

 

At one point I thought there was a User option to determine what the timing was for how much time passed before the website automatically logged me out. But I don't see an option for that anywhere. If there was an option, I would lengthen the time, or get rid of the automatic log out.

[TheNegotiator 13]

Tradewinds, do you check the box "Remember Me?" when you log in? If you do, you shouldn't have an issue again unless your "token" expires - which is when someone posts in the same thread after you start but before you complete your reply(I think).

[Tradewinds 12]

No, I don't check the "Remember Me" box when I log in. I am in the habit of intentionally not doing that for security reasons. And I don't really want to change that. But even if I did check the "Remember Me" box, if the website uses cookies to keep track of that setting, then it won't work, because I have my browser delete all cookies every time the browser is closed.

[TheNegotiator 13]

No, I don't check the "Remember Me" box when I log in. I am in the habit of intentionally not doing that for security reasons. And I don't really want to change that. But even if I did check the "Remember Me" box, if the website uses cookies to keep track of that setting, then it won't work, because I have my browser delete all cookies every time the browser is closed.

 

Okay. That is up to you then. I do know that with chrome for example, there is a setting that will make it delete all data when it closes. Also, I believe you can specify certain websites for exception in the cookie settings.

[Tradewinds 12]

Ok, thanks for responding. I guess it's one of those things that I just have to live with. If the web site developers could just kind of keep this issue in mind, so that it's open to a possible solution at some point, I think it would improve the user experience. Ultimately, Traders Laboratory wants satisfied customers, or they just won't participate as much. It won't stop me, but it might stop other people.

[Tradewinds 12]

I've been using the "Remember" check box, when I log in, and that seems to solve the problem with getting automatically logged out. The Pop Up log in box, doesn't have a "remember" check box, so I have to close that, before I log in.

[TheNegotiator 13]

Yep, that should work. We will be looking at the pop-up and it's functionality.