Jump to content

Welcome to the new Traders Laboratory! Please bear with us as we finish the migration over the next few days. If you find any issues, want to leave feedback, get in touch with us, or offer suggestions please post to the Support forum here.

  • Welcome Guests

    Welcome. You are currently viewing the forum as a guest which does not give you access to all the great features at Traders Laboratory such as interacting with members, access to all forums, downloading attachments, and eligibility to win free giveaways. Registration is fast, simple and absolutely free. Create a FREE Traders Laboratory account here.

TraderJean

Infinity / Transact Wishlist

Recommended Posts

Is it true that there is problem with TransAct data?

 

I remember a few people saying the volume being different from exchanges' reports.

 

 

It is absolutely true. Every time TA rolls contracts their volume is off by a mile for atleast a week. Yesterday I had a 1 minute histogram bar showing over 50k for the ES and Mirus/Zen/NT showed a couple of thousand. This has been going on over 1 year I brought to their attention and they don't or can't do anything about it. I seem to smooth out after 2 weeks, but I have errant volume spikes again today.

 

Today as I post at 12:45 ET on ES Zen is showing 72 contracts in 1 minute and TransAct is showing over 45k in that same minute of time. They are pretty good as a broker, have good trade desk support, but their data leaves alot to be desired. Apparently MC is dropping them a supported data feed due to issues.

Share this post


Link to post
Share on other sites
It is absolutely true. Every time TA rolls contracts their volume is off by a mile for atleast a week. Yesterday I had a 1 minute histogram bar showing over 50k for the ES and Mirus/Zen/NT showed a couple of thousand. This has been going on over 1 year I brought to their attention and they don't or can't do anything about it. I seem to smooth out after 2 weeks, but I have errant volume spikes again today.

 

Today as I post at 12:45 ET on ES Zen is showing 72 contracts in 1 minute and TransAct is showing over 45k in that same minute of time. They are pretty good as a broker, have good trade desk support, but their data leaves alot to be desired. Apparently MC is dropping them a supported data feed due to issues.

 

 

 

Please, do not bring the MC issue into play. We have emails where they confirm the issue we DID have with volume is fixed. The issue we had with volume was we were under reporting not over.

 

Again, we have email that shows that they were happy with the fix.

 

As to the spike in data. I do have a bug report that was submitted 2 days ago, however, I have no other bug reports from any other users let alone outstanding bug reports that are a year old.

 

The bug report from 2 days ago was identified that day, tested the next and rolled that night.

 

If we are having an issue, and if it is at rollover we would be happy to hear from you and look into this matter.

 

I suggest you call the support desk at transact, and ask for Robert Winslow.

Share this post


Link to post
Share on other sites
Is it true that there is problem with TransAct data?

 

I remember a few people saying the volume being different from exchanges' reports.

 

 

Yes, we did have an issue with volume. We found that we were way under reporting volume.

 

However, after we placed a fix for the issue (Was a UDP buffer overrun) we have confirmation from 2 independent sources that our data is as good as IB.

 

Doing some studies we are sending about 95% of the data. We plan on improving that even more buy opening these buffers some more, however we have to do this slowly.

Share this post


Link to post
Share on other sites

A good reporting package to go with Infinity is definately top of my wishlist. Tradestations speed and reliabilty may not be as good and their customer service is certainly not a patch on Infinitys. But their reporting software seems pretty good to me. Definately better than the none at all currently on offer at transact.

 

Also, a thank you to Tom for that auto focus tip. Been using the platform for 2 years and never knew that.

Share this post


Link to post
Share on other sites

hellweek, i am currently test driving the platform. i like it, i was wondering what language it is developed in. if .net 2.0 based then it may run on linux via mono. have you all ever tested it on linux, or do you know of anyone running it sucessfully on linux? thanks

Share this post


Link to post
Share on other sites

Tom,

Have a friend who has an account with infinity/Transact, but has not used the live platform for quite a while as he has other spreadbetting accounts, is he in any danger of loosing the balance in his account i.e does the company after some point in time close the account and the client kisses goodbye to his account balance.

Share this post


Link to post
Share on other sites
Tom,

Have a friend who has an account with infinity/Transact, but has not used the live platform for quite a while as he has other spreadbetting accounts, is he in any danger of loosing the balance in his account i.e does the company after some point in time close the account and the client kisses goodbye to his account balance.

 

Hi Monad,

 

You said your friend has an account with TransAct / Infinity. There is a difference. If your friend opened an account directly with TransAct he is being charged a monthly fee of $400 which over time will reduce an inactive account to zero balance. If your friend opened an account with Infinity Futures then the monthly fee is waived. Your friend should contact his Infinity broker or TransAct directly for further assistance.

 

Infinity_Tom

Share this post


Link to post
Share on other sites

I am told the account is directly with Infinity and there was no question of any monthly fee then, and a five figure sum is in the balance as per recent statement which does not show any deductions of fees whatsoever.

Share this post


Link to post
Share on other sites

I use infinity, however the statements they send out are from Transact, that is where I am informed the segregated accounts of clients are kept.

It certainly is a matter of concern if those guys elect to syphon away the balance if the account remains dormant for a while. I would be the first to close the account and move the business elsewhere, they are other brokers out there.

Would appreciate if infinity guys would clarify this.

Share this post


Link to post
Share on other sites

I have been with Infinity for 2 or 3 years and like them a lot. I dont know Tom, but my first week I was trading the EC and overnite I closed a position and didnt notice that I must have double clicked and closed but then had an equal number of contracts now short until almost dawn. They broke the trade for me and never hid behind the often quoted but tired line about the risks of electronic trading. They were very nice.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Topics

  • Posts

    • In Italy, I saw many of our brothers from different parts of Africa, sleeping and living in the park, the weather was very cold and its obvious that they were looked down upon. It made me want to cry and several questions overwhelmed my heart.   Is it not better to remain in Africa than to be homeless in this freezing cold weather?   I wish I have all the money in the world to rescue them...   Is this the reason why our skin color is looked down upon?   Do our government officials see this sight when they also travel outside of the country...does it hurt them or pain them like it pained me? By Frank Abah, Quora   Profits from free accurate cryptos signals: https://www.predictmag.com/   
    • ELV Elevance Health stock, watch for an upside gap breakout at https://stockconsultant.com/?ELV
    • ORLY OReilly Automotive stock, nice top of range breakout, from Stocks to Watch at https://stockconsultant.com/?ORLY
    • Date: 28th March 2025.   Market Selloff Deepens as Tariff Concerns Weigh on Investors     Global stock markets extended their losing streak for a third day as concerns over looming US tariffs and an escalating trade war dampened investor sentiment. The flight to safety saw gold prices surge to a record high, underscoring growing risk aversion. Stock Selloff Intensifies The MSCI World Index recorded its longest losing streak in a month, while Asian equities saw their sharpest decline since late February. US and European stock futures also signalled potential weakness, while cryptocurrency markets retreated and bond yields edged lower. Investors are scaling back their exposure ahead of President Donald Trump’s expected announcement of ‘reciprocal tariffs’ on April 2. His latest move to impose a 25% levy on all foreign-made automobiles has sparked fresh concerns over inflation and economic growth, prompting traders to reassess their strategies. Investor Strategies Shift Market experts are adjusting their portfolios in anticipation of heightened volatility. ‘It’s impossible to predict Trump’s next move,’ said Xin-Yao Ng of Aberdeen Investments. ‘Our focus is on companies that are less vulnerable to tariff policies while taking advantage of market dips to find value opportunities.’ Yield Curve Signals Economic Concerns In the bond market, the spread between 30-year and 5-year US Treasury yields widened to its highest level since early 2022. Investors are bracing for potential Federal Reserve rate cuts if economic growth slows further. Long-term Treasury yields hit a one-month peak as inflation risks tied to tariffs spurred demand for higher-yielding assets. Boston Fed President Susan Collins noted that while tariffs may contribute to short-term price increases, their long-term effects remain uncertain. Gold Hits Record High as Safe-Haven Demand Rises Amid market turbulence, gold prices soared 0.7% on Friday, reaching an all-time high of $3,077.60 per ounce. Major banks have raised their price targets for the precious metal, with Goldman Sachs now forecasting gold to hit $3,300 per ounce by year-end. Looking Ahead As investors digest economic data showing US growth acceleration in Q4, attention will turn to Friday’s release of the personal consumption expenditures (PCE) price index—the Federal Reserve’s preferred inflation measure. This data will be critical in shaping expectations for future Fed policy moves. With markets on edge and trade tensions escalating, investors will closely monitor upcoming developments, particularly Trump’s tariff announcement next week, which could further dictate market direction.   Always trade with strict risk management. Your capital is the single most important aspect of your trading business.   Please note that times displayed based on local time zone and are from time of writing this report.   Click HERE to access the full HFM Economic calendar.   Want to learn to trade and analyse the markets? Join our webinars and get analysis and trading ideas combined with better understanding of how markets work. Click HERE to register for FREE!   Click HERE to READ more Market news.   Andria Pichidi HFMarkets   Disclaimer: This material is provided as a general marketing communication for information purposes only and does not constitute an independent investment research. Nothing in this communication contains, or should be considered as containing, an investment advice or an investment recommendation or a solicitation for the purpose of buying or selling of any financial instrument. All information provided is gathered from reputable sources and any information containing an indication of past performance is not a guarantee or reliable indicator of future performance. Users acknowledge that any investment in Leveraged Products is characterized by a certain degree of uncertainty and that any investment of this nature involves a high level of risk for which the users are solely responsible and liable. We assume no liability for any loss arising from any investment made based on the information provided in this communication. This communication must not be reproduced or further distributed without our prior written permission.
    • Crypto hype is everywhere since it also making new riches as well, i however trade crypto little as compared to other forex trading pairs.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.