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wsam29

IB Login issues

By wsam29, in Brokers and Data Feeds

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wsam29    10

wsam29
Posted

Anyone here using IB as their broker for executions?

 

I've been locked out for the past couple of days. The login screen does not load, the web site account management does not load.

 

I called them yesterday and they said they are working on the issue and is affecting many accounts and not just mine. They said 20 minutes and it would be up, that was on Monday 21 May 2007 at 1200h

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nickm001    10

nickm001
Posted

i use IB and had no access issue. Make sure that your TWS and Java plugin are up to date. If you have to install newer version of Java, the best thing is to remove old version(s), reboot and then install new version.

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wsam29    10

wsam29
Posted

OK, my accounts are officially locked due to incorrect security pass code they just implemented.

 

Not their fault, I'm the moron who had no clue how to enter a few digits.

 

They are resolving the issue right now.

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