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CarlosS

I GOT SCAMMED BIG TIME BY GFT-UK Now FOREX.COM

By CarlosS, in Broker Reviews

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CarlosS    10

CarlosS
Posted

I recently did a wire transfer from my account at GFT-UK (now the same as FOREX.COM since they have merged), despite the high fees I paid for the wire transfer thinking it was a safe way to get my money, it turned out it wasn’t. When the money got to my bank, I notice there was money missing.

 

I contacted GFT-UK (FOREX.COM) and I was told that they send all the money and that I should contact the bank. I went back and forth between my bank and GFT-UK (FOREX.COM) and the broker told me that there is nothing they can do and to deal with the bank.

 

I talk to the manager at my bank and he was kind enough to explain to me that the sending part has the obligation to do a trace on the wire, and that is the standard procedure in such a case. And was even kind enough to sending me an Email where he acknowledges they did not get all the money and to ask the broker to do a trace on the wire.

 

I contacted again the broker and the tech support guy didn’t want me to send the Email so he went as far as to give me a fake Email address that bounced back. I forwarded the Email to support at GFT-UK and also to support at FOREX.COM since they are the same company now since they have merged I got a replied saying they won’t do anything and to deal with the bank. After contacting chat support and giving them a hard time I was told they will do the trace and that it will take a couple of days. It’s been a month now and I contacted them again and was told no trace will be done and that is not their fault the money is missing.

 

It’s been more than a month now, and I have realizes I will never see the rest of my money. So be aware of GFT-UK and FOREX.COM and realize that just because a bank is regulated it doesn’t mean you money is safe.

I can post proof of Emails and pics of the chat if someone is incline to ask for them.

Cheers and be careful.

 

CarlosS

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zupcon    10

zupcon
Posted

How much is missing ?

 

a dollar, 10 dollars, 100 dollars, 1000 dollars, 10,000 dollars, 100,000 dollars ?

 

If its 30 dollars or less its probably just bank charges, those bankers need to pay for those bonuses, and its sure not by trading. If its more, someones having a laugh.

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shuvo7748    10

shuvo7748
Posted

It`s not clear to me. How much is missing. if its small amount then it`s may be bank hidden charge. or if its big then you should try to contact with bank more seriously. But i think it`s may be bank hidden charge...

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