Infinity_Tom

Hi Monad, You said your friend has an account with TransAct / Infinity. There is a difference. If your friend opened an account directly with TransAct he is being charged a monthly fee of $400 which over time will reduce an inactive account to zero balance. If your friend opened an account with Infinity Futures then the monthly fee is waived. Your friend should contact his Infinity broker or TransAct directly for further assistance. Infinity_Tom

Hey Bob, Thanks for joining the forum! I'm sure your contributions will be greatly appreciated. Best regards, Tom

Jack, To answer your question you need to keep in mind the different order types and how they are handled. As far as I know Market Orders & limit orders are sent immediately to the exchange but certain platforms might be faster at getting orders to the exchange than others. It all has to do with software and routing technologies. Stops are handled differently. Some firms choose to hold stop orders on their own stop servers. They wait until the stop order is triggered and then send the orders to the exchange for execution. The potential problem would be failure to execute an order if the stop server went down. You also might experience more slippage on a stop order being sent to the exchange for execution vs a stop residing natively at the exchange. When I say "direct connect platform" I am refering to the handful of platforms that send all order types including stops directly to the exchange where they reside until canceled or filled. (AT, Zenfire, TT, are examples) Tom

Jack, I would refer you to my response to TLAs post. The allegation you refer to is completely false. There was never any complaint filed by the firm you mentioned and anyone is free to check the NFA website to confirm. That incident never happened. My guess is that the post was by some anonymous poster on another website slinging mud. It happens. Having said that this thread should be about Zenfire which I actually think is a great data feed and have said so in the past. Thats all - I'm gone. Sincerely, Tom

TLA, Again I would like to say I'm sorry you had a bad experience with the demo and if I knew the details of your situation I would try to help. I did PM you for details of your problem but you did not respond. The demo might have been down on Sunday I don't know. I know the live platform was up because I have live customers who traded Sunday. I've been with Infinity for 4 years and have never seen a live platform outage of that type. The demo does not have the same degree of infrastructure commitment the live platform does. The AT simulator is meant to mimic the live platform not exactly duplicate it. Reading a couple of the other posts on this thread I would just like to say this. I have never been critical of any other firm, data vendor or broker. I try to let the Infinity AT product and my support & service speak for itself. There are a few live traders on this forum who have expressed positive views of Infinity AT. They should also be free to express their opinions without ridicule. TLA you are fairly recent to this forum and you don't know me very well, so I'll let most of what you say go without comment other than to say that there were no complaints filed at the NFA or any other regulatory agency about the alleged complaint and any assertion to the contrary is without merit. You can see for yourself at National Futures Association - NFA is a regulatory service provider for the derivatives markets Now I also know that message boards and forums are places where people are free to express their opinions and even rant a little if they want. So keep it up! I enjoy reading your posts and learning from you all. My purpose here is to assist anyone who needs help with the Infinity AT platform. If you need help let me know and I will try my best to help. I think most here know I mean that sincerely. Tom

TLA, The Infinity AT trading platform & associated TransAct data provide real-time unfiltered tick data. Our data is also completely free for live customers - no matter how many exchanges you connect to. Believe me when I tell you there are only a select few that offer data this good. Most offer bundled, filtered data, and most are not direct connect. Again if you were having problems with your data the best course of action would be to ask for help. Give me a call or PM me and I will try to help you. Best regards, Tom

Hi TLA, Sorry you had a problem with the platform. What exactly was the issue with the datafeed and what time were you trying to "trade" on Sunday? Were you using a demo or trading live? I personally have over a hundred customers trading daily on AT with no problems, and our firm has many times that. Before you flame the platform why don't you ask for help? Maybe we can fix the problem for you. Best regards, Tom Duffy Senior Broker Infinity Futures 312-373-6234

Hi Tressor, To set dome always on top, enter your username, password & account and then check the boxs "Set to Topmost" then click OK to login. This will keep all DOMs on top of other windows. Also when you do minimize your DOMs the will line up on top of the task bar. Then you can quickly call up any DOM you want. Also in main properties dialog check box titled "auto focus" and "quick click" this will ensure any DOM you put your mouse over will instantly become the active window and you will be able to trade with one click. Give that a try. I hope it helps. Thanks. Tom

Globex supports "Stops with protection" & "Market orders with protection" Stop orders at CME Group are implemented using a “Stop with Protection” approach. Unlike a conventional Stop order, where customers are at risk of having their orders filled at extreme prices, Stop with Protection orders are filled within a predefined range of prices (the protected range). A Stop with Protection order is triggered when the designated price is traded on the market. The order then enters the order book as a Limit order with the limit price equal to the trigger price, plus or minus the predefined protected range. Market orders at CME Group are implemented using a “Market with Protection” approach. Unlike a conventional Market order, where customers are at risk of having their orders filled at extreme prices, Market with Protection orders are filled within a predefined range of prices (the protected range) http://www.cmegroup.com/globex/files/GlobexRefGd.pdf

BearBull, Thanks I appreciate the kind words. Tom

Hi Tresor, Yes, the Infinity AT demo has those products. Tom

Hi Rag, Just to follow up...Demo or live V3 does not freeze up unless you have a poor internet connection or running too many processes on your PC. In your case you do not have a current demo. Email me directly at t.duffy@infinityfutures.com and I will get you taken care of. Tom Bump: Webinars Infinity provides regular educational events, both online and in person. Event: Infinity AT Demo Walkthrough When: Friday Time: 10:00 am cst Host: Infinity Futures Details: Step 1. Click on this link: http://infinity.omNovia.com/infinity Step 2. Enter this Password: infinityat

Hi HAKUNA, Infinity AT now works with Investor RT charts. Infinity AT is free and there is never a charge for data. For more information view this post in the Investor RT section Or, go directly to the Investor RT website Best Regards, Tom

With everything going on in the markets and economy we wanted to let everyone know of a new data feed that will allow you to SAVE MONEY and CUT MONTHLY COSTS. We are pleased to announce LinnSoft now supports the TransAct data thru the Infinity AT V3 platform. This is offered to you through Infinity Futures. Sign up for the free Infinity AT demo here Infinity Demo Some of the benefits this data feed offers are the following: NO Trading Platform Cost NO Monthly Exchange Data Fees Tick data backfilling for current day Minute bar data (10 days) For longer term backfilling requirements Linn Software offers DTN Market Access historical services for $15/mo. Other Benefits - Very responsive and friendly brokers with competitive commission structure. Who Should Consider This Feed: Anyone looking to save on monthly fees but still not wanting to sacrifice having a quality, tick level data feed. Anyone considering a new broker. Anyone looking for a new trading DOM or order routing platform. For additional information go to the LinnSoft / Infinity support page

Hi Rag, It is possible to fine tune the feed based on your specific system settings. It is also possible to revert to the prior feed if necessary. One of these steps will fix the problem. PM me with your email address and I will contact you with specific steps. Tom