spreadable

I have been trading a little using twowayspreads (I think they are part of worldspreads?) but lately wanted to get a refund out of my account to finance something. I arranged it on 26th Feb and they debited my account however to date (9th March!) the money has not reached my bank. I have checked with my bank (not a trace), and checked all the remittance details which are fine. I have spoken many times to twoway but they keep fobbing me off and saying that the payment has gone, it might take an incredible 15DAYS to reach my account. Oddly i do work in retail and occasionally credit peoples cards - the credit is pretty instantaneous so I cannot believe this is right. I am wondering if anyone else out there has had problems getting their money back from twowayspreads or indeed has heard anything about them having some financial problems?